🌊 Bourne to Swim – Terms & Conditions

Welcome to Bourne to Swim! We’re thrilled to have you (and your little fish!) join our community. Before you dive in, please take a few minutes to read through our terms and conditions. We’ve kept them as friendly and clear as possible — no scary legalese, promise.

By enrolling in lessons, booking a class, or visiting our website, you agree to these terms. If you have any questions, just ask — we’re happy to help!

🐠 1. Lessons & Bookings

• All lessons must be booked in advance through our website or directly with our team.

• Class times and instructors may occasionally change (we’ll always do our best to notify you in advance).

• Please arrive a few minutes early — being on time helps everyone make the most of their splash time!

• If you can’t make a class, please let us know as soon as possible. Missed lessons are non-refundable, but we’ll do our best to accommodate make-ups when we can.

🩱 2. Payments

• Payments are due in full before lessons begin, unless otherwise arranged with our team.

• We accept all major payment methods.

• Unfortunately, we can’t offer refunds once a course has started, unless there are exceptional circumstances.

🦩 3. Health & Safety

• Safety is our number one priority! Please follow all poolside rules and instructor guidance.

• Swimmers must be fit and well to take part. If you or your child are feeling unwell (especially with tummy bugs, coughs, or colds), please skip the session and rest up.

• All children under 8 must be accompanied by a responsible adult at the pool.

• Appropriate swimwear is essential — no denim or outdoor clothes, please!

🐳 4. Pool Rules

• No running, pushing, or rough play — we like our splashing joyful, not painful.

• Long hair should be tied back, and goggles are encouraged.

• Please respect others’ space in the water.

• Our instructors reserve the right to remove anyone behaving in an unsafe or disruptive manner.

🧜‍♀️ 5. Cancellations & Closures

• In the rare event that we need to cancel a session (for example, due to pool maintenance or instructor illness), we’ll contact you as soon as possible and arrange a rescheduled class or credit.

• If you decide to withdraw from a course, please give us at least 7 days’ notice before the next block starts.

🌞 6. Photography & Media

• We love celebrating swimmer achievements! Occasionally, we may take photos for our website or social media (with your permission, of course).

• If you’d prefer not to have photos taken, just let us know — no problem at all.

🧡 7. Liability

• Bourne to Swim and our instructors take every precaution to ensure a safe environment, but participation is at your own risk.

• We are not responsible for loss or damage to personal belongings.

• Please supervise children at all times in and around the pool.

💦 8. Respect & Community

We’re all about kindness, encouragement, and fun! We ask that all swimmers, parents, and guardians treat our instructors and each other with respect. We want everyone to feel safe, welcome, and confident — both in and out of the water.

🌈 9. Changes to These Terms

We may update these Terms & Conditions from time to time to keep things current. The latest version will always be available on our website.

🐬 10. Get in Touch

Got a question or concern?
💌 Email: mia@bournetoswim.info
📍 Location: 324 Watling street road, fulwood, preston, PR26XX

We’re always happy to chat — we want every splash, smile, and stroke at Bourne to Swim to be a great one!